Pricing
At Always Fresh Laundry, we believe in straightforward and fair pricing for all your laundry needs. Our pricing is designed to accommodate your specific requirements while ensuring top-notch quality and convenience. After collection and before drop off we will send you a link to settle your account through your preferred card payment.
JANUARY 2024 DISCLAIMER: Kindly be informed that after carefully analysing increased materials and overhead costs, we are informing our customers of a necessary increase in prices. We will enact price increases for our services beginning January 1, 2024.
Up to 5kg
How we Calculate
Loads
We calculate loads based off 5kgs, and weigh & measure everything once we receive it dry. A minimum of 2 loads is required for all bookings. Loads will also vary depending on the item's size and volume; for example, a comforter or large duvet cover might be dense and bulky, but simultaneously lightweight, however only one can fit inside a washing drum. If you have a load that exceeds 5kgs slightly it will be rounded up to the next weight bracket.
Wash, Dry and Fold – $30 per load of washing (5 kg)
Per standard basket - $30 for each 5kg load
(minimum of two loads).
Per hand-wash item - $6.
Large items - $17.50 each.
(Oversized items such as blankets or duvets each count as a single item.
Ironing
Items vary depending on size and difficulty of ironing.
There is a minimum requirement of 20 items if booking ironing alone.
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$2.50 Children's clothes
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$3.00 T-shirts, Skirts, Shorts
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$4.00 Business shirts, Polos, Pants/jeans, Dresses
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$5.00 Linen items
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$6.00 Frilled/layered dresses, Pleated items
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$15.00 Suit jackets
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$2.00 Pillowcases
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$6.00 Single bedding
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$8.50 Double and queen bedding
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$10.00 King bedding
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$12.00 Super king
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$0.80 Hanky's
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$1.00 Napkins
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$2.00 Tea towels
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$4.50 Small table cloths 1m x 1m
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$7.00 Medium table cloths 1.5m x 1.5m
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$8.00 Large table cloths 2m x 2m
Delivery
Experience convenience and ease with our delivery service,
inclusive to all bookings - $15 fee applies - Gold Coast
Extras
Laundry Bags $15 each
Coat Hangers $1 each
Baseball Caps $15
All pricing displayed includes GST for transparent and straightforward transactions.
terms and conditions
Always Fresh Laundry Services - Terms and Conditions
These Terms and Conditions ("Terms") govern your use of Always Fresh Laundry Services ("AFLS"), a mobile laundry service provided by Always Fresh Laundry Services, referred to as "we," "us," or "our." By using AFLS, you agree to be bound by these Terms. Please read them carefully.
1. Services
1.1. AFLS provides mobile laundry services, which may include washing, drying, folding, and ironing of clothing and other textiles, as well as pickup and delivery services.
1.2. Service availability, pricing, and turnaround times may vary based on your location, and may be subject to change without notice.
2. Booking and Payments
2.1. To request our services, you must place an order through our website or call or text our number.
2.2. Payment for services will be paid via an electronically sent invoice.
2.3. Payment must be made in full before all items are returned, and additional charges may apply for extra services or special requests.
2.4 AFLS reserves the right to withhold items if the invoice has not been paid in full before the agreed upon date.
3. Pickup and Delivery
3.1. You are responsible for ensuring that your laundry is ready for pickup at the agreed-upon time and location.
3.2. We aim to deliver your laundry in a timely manner; however, delivery times may vary depending on demand and other factors.
4. Laundry Care
4.1. AFLS will make every reasonable effort to care for your laundry items, but we are not responsible for damage or loss caused by possible wear and tear of services (washing & drying), pre-existing damage, or items that are not suitable for the services provided.
4.2. We will follow care instructions on garment labels but cannot be held liable for any damage caused due to inaccurate or missing labels.
4.3 Should you require any specific request please advise in writing via text or email or include them I booking notes.
4.4 AFLS holds no responsibility of items other than laundry goods accidentally misplaced in your pick up e.g. any items in pockets of goods or laundry bags, it is the customers responsibility to check everything before handover.
5. Cancellation and Refunds
5.1. You may cancel your order before the scheduled pickup time, and a refund will be issued(if paid prior) based on our cancellation policy, which is available on our website.
5.2. Refunds will be processed based on the circumstances of the cancellation and the status of your order.
6. Customer Responsibilities
6.1. Ensure that all items to be laundered are free from personal belongings, valuables, and hazardous materials.
6.2. Communicate any special instructions or preferences for your laundry in advance.
6.3. Provide accurate and up-to-date contact information for pickup and delivery.
6.4 Settle any outstanding monies before goods are returned.
7. Liability
7.1. Our liability for damaged or lost items is limited to the actual cash value of the items, subject to the terms of our insurance policy.
7.2. We are not liable for any indirect, incidental, special, or consequential damages related to our services.
8. Privacy
8.1. We will collect and use personal information or purposes of servicing your requests only.
9. Changes to Terms
9.1. We reserve the right to update or modify these Terms at any time, and you will be notified of any changes through our website.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Always Fresh Laundry Services
0420411122
info@alwaysfreshlaundry.com.au
By using AFLS, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Please review these Terms periodically for any updates or changes.